To perform a factory reset on Chevy MyLink, follow these steps:

1. Select the “Settings” icon from the Home menu.
2. Scroll down to “Return to Factory Settings” and select this option.
3. Choose from the available options to “Restore Vehicle Settings,” “Clear All Private Data,” or “Restore Radio Settings,” depending on the type of issue that you’re having. You may need to progress through multiple options here to resolve your issues fully.

Alternatively, you can reset your Chevy MyLink system entirely by holding down the Home and Fast Forward buttons simultaneously for 10 seconds. This should reboot the system and resolve any problems that you’re having.